The Aftersales Network Limited - Client Satisfaction Survey - We Welcome Your Feedback!

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100% of survey complete.

Question Title

* 1. How long have you been a client of The Aftersales Network?

This is my first time

Less than six months

Six months to a year

1 - 2 years

3 or more years

I am considering being a client

Please provide comments where appropriate

Question Title

* 2. Overall, how satisfied are you with The Aftersales Network?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Please provide comments where appropriate

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* 3. Which of the following words would you use to describe our services? Select all that apply.

High Quality

Reliable

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

Please provide comments where appropriate

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* 4. How well do our services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Please provide comments where appropriate

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* 5. How would you rate the quality of the service?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Please provide comments where appropriate

Question Title

* 6. How well did we keep you updated about the progress of your case?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Please provide comments where appropriate

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* 7. Thinking about the overall level of service we provide, will you happily work with The Aftersales Network again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Other (please specify)

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* 8. How likely is it that you would recommend The Aftersales Network to a friend or colleague?

Not at all likely

Extremely likely

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* 9. Compared to our competitors, is our service quality better, worse, or about the same?

A great deal better

Quite a bit better

Somewhat better

About the same

Somewhat worse

Quite a bit worse

A great deal worse

Don't know

Please provide comments where appropriate

Question Title

* 10. Thank you! – Your feedback is valuable to us. Do you have any other Comments, Questions, or Reviews?

Although this survey is anonymous, it will be great to know who you are and your contact details - but if you'd
rather stay anonymous, we really appreciate your feedback!

Thanks once again!

Add Contact Name & Details - Comments, Questions, or Reviews? in the Comments Box below

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Contact Name & Details (Optional)
Comments, Questions, or Reviews - in the Comments Box below

Question Title

* 1. How long have you been a client of The Aftersales Network?

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* 2. Overall, how satisfied are you with The Aftersales Network?

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* 3. Which of the following words would you use to describe our services? Select all that apply.

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* 4. How well do our services meet your needs?

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* 5. How would you rate the quality of the service?

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* 6. How well did we keep you updated about the progress of your case?

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* 7. Thinking about the overall level of service we provide, will you happily work with The Aftersales Network again?

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* 8. How likely is it that you would recommend The Aftersales Network to a friend or colleague?

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* 9. Compared to our competitors, is our service quality better, worse, or about the same?

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* 10. Thank you! – Your feedback is valuable to us. Do you have any other Comments, Questions, or Reviews?Although this survey is anonymous, it will be great to know who you are and your contact details - but if you'd rather stay anonymous, we really appreciate your feedback!Thanks once again!